The LightAir IonFlow Signature is the solution to remove harmful pollutants from your home or office both safely and effectively. The unit is portable, and low maintenance because there are no filters to replace. We offer Free Shipping to Hawaii for LightAir products.
How it works:
Generates billions of electrons per second that transform into negative ions.
The negative ions charge particles such as virus, mold, pollen and smoke etc. negatively.
The positively charged particle collector attracts the negatively charged particles down to PM0.007 or .007 microns.
Benefits
Removes the smallest and most harmful particles such aspollen, dust, exhaust fumes, smoke, bacteria, viruses, mold spores, and animal allergens. Scientifically proven by third party governmental tests.
Protects against microbes in the air which makes it an efficient air purifier for allergy, asthma, COPD, pregnant, infants, children and other people sensitive to influenza and other infections. According to a seven years scientific research study LightAir IonFlow air purifiers destroy 97% of virus in the air making sure they will never bother you.
Will not interrupt your activities or precious sleep! Put it in a bedroom or office and no one will be disturbed! Operates at only 21 decibels.
Is hassle-free and easy to maintain. Once the reusable particle collector starts looking dirty, just clean it by rinsing the particle collector in water. No need for ordering new filters and no need for complicated installation of new filters. And don’t worry, even if you forget to clean the reusable particle collector it will continue to operate just as efficiently.
Saves money on filter replacements and electricity costs.
Ozone-free: Patented innovative technology emits an enormous amount of negative ions without creating unhealthy ozone.
Fine Particle Remover
Particles smaller than PM 2.5 or particles with a diameter of generally 2.5 microns or less are called fine particles. Although they are not visible to the human eye unless they accumulate, most of the particles that deposit deep in our lungs and enter our bloodstream are even smaller than PM2.5. These extremely small particles, PM0.1 and below, particles with a diameter 0.1 microns or less, are called ultra-fine particles or nano particles. Research have shown that these particles represent more than 90% of all the particles indoors making it crucial for air purifiers to catch these particles if they are to have any significant effect in cleaning the air in your room and keeping you healthy.
LightAir IonFlow Signature were developed with the outset of removing the finest and most harmful particles. According to third-party governmental tests, LightAir IonFlow Signature can remove particles from PM10.0 all the way down to PM 0.007 meaning that they keep your air virtually free from the harmful particles you want to avoid.
Remove the collector from the ion generator and clean it with washing-up liquid, water and a soft sponge or dish brush.
Dry the collector with a dishtowel.
Put the collector back on the ion generator according to instructions in the manual.
Collector Alternative Maintenance (Nominal Cleaning Needs Help)
Spray universal cleaning detergent all around the collector and let it work for 5 minutes.
Use a damp sponge and rub any remaining spots until they disappear.
Dry the collector with a towel and place it back on the ion generator according to instructions.
Generator, Stand, and Corona Needles Maintenance
Occasionally you may need to carefully clean the fragile corona needles. Use a small brush (e. g. a toothbrush) and carefully brush away the thin layer of white lime scale and dirt which may have attached to the needles. Do not use pressure or water when you clean the needles.
Clean the ion generator and the acrylic stand with a damp cloth or sponge when needed. Wipe clean and rub away any remaining dirt. Dry with a towel. Do not allow the top and bottom to come into contact with water and be careful with the corona needles on the ion generator.
Important Cleaning Notes
Do NOT wash the collector in the dishwasher.
Do NOT use cleaning products that contain alcohol solutions, ammonia or alkaline substances, as these products may damage the air purifier.
Always unplug the transformer before cleaning the air purifier.
Warranty
If your LightAir air purifier ceases to function within 1-year from the original purchase date as a result of a fault in the material or manufacturing, LightAir undertakes to repair or exchange the product, as the company sees fit. In order for this offer to be valid, the purchaser must return the product to a LightAir authorized service point or point of purchase, along with proof of the date and location of the original purchase.
This warranty is limited to the above undertakings and does not give the purchaser a right to demand damages or other compensation. This warranty does not affect the purchaser’s statutory consumer rights according to regional or national law.
IMPORTANT! This warranty does not cover damage caused by failure to follow the instructions given in the user manual.
If you want to return an item, please send an email request to support@thinkairpurifiers.com or call us at 1-866-626-5969. Once we receive your request, our returns department will email you specific return instructions. We operate under the specific return policies dictated by each manufacturer.
Eligibility Time Frame
You can typically return a product within 30 days from date of purchase. For LightAir products, the limit is 14 days. However, a product can only be returned if it's unused. Contact us for exceptions.
Return Requirements
We require the product to be returned in its original condition and with all original documents, unless otherwise noted on the product page.
All accessories originally shipped with your order must be included with the return.
Due to health and safety concerns and possible contact with viruses, bacteria, smoke, allergens and other air pollutants, replacement filters, UV lamps, pre-filters and other related accessory orders are not eligible for returns.
Return Shipping
We will respond within 2-5 business days with instructions on how to proceed including providing you the Return Shipping label and the Return Authorization number.
Customer is responsible for return shipping.
Include a note with the Return Authorization number and a brief description for the reason of return.
Refund
Once we receive the returned item, we will process your refund. Please allow up to 30 days for a refund to be processed.
Some manufacturers may charge a restocking fee to cover labor costs such as product testing to validate quality issues or usage. Contact us for more information.
Damaged Order
From time to time orders may be damaged during shipping or from the manufacturer’s factory. The customer may either notice that the box or package is damaged on arrival or on opening the box they may notice that the product is damaged.
Take photos that clearly demonstrate the damage to either the packaging or the product within 24-hours.
If the packaging is opened but the product isn’t damaged the customer may choose to keep the product.
If the packaging has been opened and the customer wishes to return the product then place anything removed back into the packaging and reseal it.
Contact us at support@thinkairpurifiers.com or 1-866-626-5969 for the Return Authorization Number and further instructions. Any products shipped without an authorization number will be returned.
Faulty Product and Warranty Returns
Contact us at support@thinkairpurifiers.com or 1-866-626-5969 for the Return Authorization Number and Warranty Claim Number. Any products shipped without these numbers will be returned.
The goods must not be physically damaged. Misuse or abuse will void warranty coverage.
The product may either be repaired or replaced based on the manufacturer’s discretion.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within 90 days of your purchase date, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 90 days of your purchase date, we will refund the difference as well.
To request your partial refund, simply e-mail us a link to the same product on our website, or on our competitors’ website within 90 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offer are not eligible
The item must be in stock on the competitor’s website
The competitor must be an online store, they may not have a retail location
The website cannot be a discounter or auction website (e.g. eBay, overstock, etc.)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
If your item(s) are either in stock and available for immediate shipment (within 5 business days) or are on backorder but on track for shipment (aligns with shipping information on the product page), we will process the charges and submit the order for shipment.
If your item is no longer in stock, or your item is on backorder but going to take longer to ship than shipping estimate on the product page, we will reach out to you via e-mail and ask you how you would like to proceed.
Free Order Shipment and Tracking
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided during checking out.
After the item has shipped, the typical estimated time of arrival is 3-7 business days.
Free Shipping Exceptions
We only offer free shipping within the continental United States.
Due to size and weight, we do not offer free shipping on Electrocorp air purifiers.
Order Cancellations
Orders are typically processed immediately. We will make every effort to honor cancellation requests before your rder ships, but we are unable to guarantee cancellation once your order has been processed. You can cancel your order for a backordered item until the day the item ships. To cancel your order, please call us at 1-866-626-5969 or email us at support@thinkairpurifiers.com
To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can.
Refunds will be issued to the credit card that you used when placing your order.
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